1. For COD (Includes Cash on Delivery, UPI on delivery and Card payment on delivery) payments, product once delivered won’t be accepted back.
2. In case of main product packaging (bottle/product box, excluding the outer packing for delivery) damage, contact us within 24 hours with proof of damage (pictures/videos), the damaged product shall be collected and replaced within 5-8 working days.
3. In case of wrong product delivery or incomplete contents in an order (delivery of product different from what one had ordered), contact us within 24 hours with proof (pictures/videos), the product shall be collected and replaced within 5-8 working days.
Delays and problems with the order
We strive hard to make your online shopping convenient, but if you face any inconvenience or clearance problem, we make our own efforts to resolve it quickly. You can call on +91 9420311776 or email us on help@aryabiotech.com with the tracking ID and order number to know the status of your order.
Delivery timeline
- Shipping refers to packing and dispatching of your order. While placing an order, you will find a shipping timeline on the products displayed on the website (e.g. dispatched within 5 days). This refers to the number of working days it will take to dispatch the product from our end. The delivery may take 1-3 days depending on the address specified for the order.
- During sale periods and promotions the delivery time may be longer than normal.
Error in address
Errors in address cannot be changed once the order is shipped. www.aryabiotech.com coordinates with courier service providers to resolve the issue; however, if you make an error in the shipping information on your order and if that order is rejected, lost or destroyed, www.aryabiotech.com cannot issue or refund credit of any kind. In case the error prompts the order back to Aryabiotech, then the return shipping cost will be deducted from the cost of the product and a credit note will be issued to you .
Violation of laws
www.aryabiotech.com strongly recommends you to get well acquainted with the sales rules, regulations and restrictions of your state. For any kind of order delays due to violation of rules, restriction, laws of state www.aryabiotech.com cannot be held responsible for such things.
Customer Refusal
Any product or order refused by the customer out of any genuine and authentic reason, should reach www.aryabiotech.com warehouse in a good resalable condition. www.aryabiotech.com refunds the cost of the product after deducting shipping and handling costs and a credit note will be issued to the customer.
Package Loss
It is very rare for a domestic order to get lost, but sometimes it may happen. When your order is lost, please report www.aryabiotech.com with the details of location, courier selection, and history. www.aryabiotech.com will take every possible step to help resolve this matter.
Payment Methods
- Credit card (Master, Visa)
- Debit card (Master, Visa)
- COD ( Cash on Delivery)
Available Courier Services
- Ship Rocket